We usually reply within 1 to 2 business days.
Support, refunds, privacy requests, anything else:
The sign in help page covers the three usual causes, a code in spam, paying with a different email, or a payment still on its way, and sends us a message if none of them fit.
Refunds within 14 days of purchase: email us from the address you paid with and say which purchase. To get a copy of your data or have it deleted, email us, or delete your account yourself from the Account page in the members area. More in the terms and the privacy policy.